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[Completion] Maintenance (September/03, 08:30~12:00)
Hello, We are the SUN Classic team.
SUN Classic will be poerforming maintenance at the time below, during which SUN Classic will be unavailable to access nor play.
■Date & Time: September/03, 08:30 ~12:00[UTC+9]
※ Above time subject to change.
※ We will update you when maintenance time chan...
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9/1/2026 |
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[Added] Advance Notice of New Items Being Added to the Soul Shop
Hello, We are the SUN Classic team.
New items will be added to the Soul Shop on September 3, 2026.
In addition, the trade types of certain items sold in the Soul Shop and Arnest's Shop will be changed.
Please review the information below for details.
■ Schedule: During the Scheduled Maintenance ...
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9/1/2026 |
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Notice Regarding the Dungeon Frame Drop Issue
Hello, We are the SUN Classic team.
We have completed our investigation into the dungeon frame drop issue that has recently been occurring in the game.
We would like to provide information regarding the cause of the issue and our planned response.
In addition, we kindly ask all players to refrain ...
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8/27/2026 |
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Notice on the formal enforcement of KWS for Users in Brazil
※ This notice is only for users accessing from Brazil.
Hello, We are the SUN Classic team.
The KWS (Kids Web Service) service has been officially implemented to comply with Brazil’s Child and Adolescent Statute (ECA) and to provide services optimized in line with local regulations.
Accordi...
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6/9/2026 |
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Increase in Service Age Rating for Brazil and Introduction of KWS Verification
※ This notice is only for users accessing from Brazil.
Hello, We are the SUN Classic team.
To comply with Brazil's Child and Adolescent protection law (ECA) and provide a service environment optimized for local guidelines, the minimum age rating for service access in the Brazil region will be rai...
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3/31/2026 |
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Sun Classic Operational Policy
Sun Classic Operational Policy
1. Definition of Operational Policy
2. Customer Rights and Obligations
3. Roles and Responsibilities of the GM
4. Sanction Policy for Inappropriate Behavior
5. Policy on Fraud, Hacking, and Restoration
6. Restriction Policy
1. Definition of Operational P...
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10/2/2025 |
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Notice Regarding Actions to Take when a Bug Occurs
Hello, we are the SUN Classic team.
We are continuously on the lookout for bugs, but unexpected bugs may occur in the game.
If a bug does occur when playing, please register a ticket with details about the bug (eg. How the bug happened) and we will check the information as quickly as possible.
Us...
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6/27/2024 |
| General |
Gathering quest issue
Dear community,
We have noticed and confirmed that there are issues with gathering daily quests. Our team is looking into the issue, but we are sorry to inform you that finding a measure would require our time. For temporary measure, we will add a quest item in the item shop, please find the detail...
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4/6/2022 |
| General |
[Completion] Maintenance (April/07 08:30~12:00)(UTC+9)
Dear Community,
SUN Classic will be poerforming maintenance at the time below, during which SUN Classic will be unavailable to access nor play.
■ Date & Time: April/07, 08:30 ~ 12:00 (03:30) [UTC+9] ※ Above time subject to change. ※ We will update you when maintenance time changes.
■ C...
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4/6/2022 |
| General |
[TOP 10 Ranking event] Announcement of the change of the winner's schedule
Dear community, From the opening of the official service on March 10, 2022 to the regular inspection on March 31st (Thursday), To many adventurers who participated in theTOP 10 Ranking event I would like to express my sincere gratitude. Since then, we planned to announce the results of the eve...
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3/31/2022 |
| General |
Restarted channel 8 (Mar 31 15:50) [UTC+9]
Dear Community,
In order to normalize the inability to access channel 8, we will restart channel 8.
Please check the restart schedule below.
■ Restart schedule: March 31, 2022 15:50 [UTC+9]
■ Restart Channel: Channel 8.
※ Only channel 8 is restart, and other channels are not restart.
It is to...
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3/31/2022 |
| General |
Restarted channel 4 (Mar 31 14:50) [UTC+9]
Dear Community,
In order to normalize the inability to access channel 4, we will restart channel 4.
Please check the restart schedule below.
■ Restart schedule: March 31, 2022 14:50 [UTC+9]
■ Restart Channel: Channel 4.
※ Only channel 4 is restart, and other channels are not restart.
It is to...
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3/31/2022 |
| General |
Regarding Unable to do AC daily quest
Dear Community,
We have recently noticed that our daily quest system could confuse users. We would like to clarify the difference between those two to avoid further confusion among users.
In SUN Classic, there are two different types of daily quests: Daily quest (Red Exclamation mark), and AC dail...
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3/30/2022 |
| General |
Maintenance (Mar/31 08:30~13:00)(UTC+9)
Dear Community,
SUN Classic will be poerforming maintenance at the time below, during which SUN Classic will be unavailable to access nor play.
■ Date & Time: Mar/31, 08:30 ~ 12:30 13:00 (04:30) [UTC+9] ※ Above time subject to change. ※ We will update you when maintenance time changes.
...
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3/30/2022 |
| General |
System error-abuse follow-up instructions
Dear Community, We have identified accounts that have benefited a lot from exploiting the in-game AC system. We will continue to check the accounts that have abused this and take measures to restrict their use. After the restriction of use, we will take measures to recover the abnormal gains as...
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3/29/2022 |
| General |
Restarted channel 8 (Mar 29 19:15) [UTC+9]
Dear Community,
In order to normalize the inability to access channel 8, we will restart channel 8.
Please check the restart schedule below.
■ Restart schedule: March 29, 2022 19:15 [UTC+9]
■ Restart Channel: Channel 8.
※ Only channel 8 is restart, and other channels are not restart.
It is to...
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3/29/2022 |
| General |
[Completion] Maintenance (Mar/29 14:00~17:30)(UTC+9)
Dear Community,
SUN Classic will be poerforming maintenance at the time below, during which SUN Classic will be unavailable to access nor play.
■ Date & Time: Mar/29, 14:00 ~ 17:30 (03:30) [UTC+9] ※ Above time subject to change. ※ We will update you when maintenance time changes.
■ Cont...
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3/28/2022 |
| General |
Restarted channel 6 (Mar 24 18:15) [UTC+9]
Dear Community,
In order to normalize the inability to access channel 6, we will restart channel 6.
Please check the restart schedule below.
■ Restart schedule: March 24, 2022 18:15 [UTC+9]
■ Restart Channel: Channel 6.
※ Only channel 6 is restart, and other channels are not restart.
It is to...
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3/24/2022 |
| General |
User with bad/illegal behaviors
Dear community,
It has been a joy for us to see many users are visiting and playing SUN Classic since the launch. However, as many users are playing SUN Classic, we are seeing users with bad or illegal behaviors as well.
The main behaviors that would lead you to suspension are:
1. Chat spammer tha...
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3/24/2022 |
| General |
[Completion] Maintenance (Mar/24 08:30~15:30)(UTC+9)
Dear Community,
SUN Classic will be poerforming maintenance at the time below, during which SUN Classic will be unavailable to access nor play.
■ Date & Time: Mar/24, 08:30 ~ 15:30 (07:00) [UTC+9] ※ Above time subject to change. ※ We will update you when maintenance time changes.
■ Con...
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3/22/2022 |
| General |
Deletion of 1st week SUN CHIP
Dear community,
We would like to remind you that the SUN CHIP you collect from March 17th to before maintenance of Match 24th will be removed from your inventory after maintenance. Please make sure to visit the event NPC to complete the event quest of 1st week.
Please find details below.
■ SUN C...
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3/22/2022 |
| General |
[Normalization] Notice of the disappearance of registered items at consignment stores
Dear Community, With the item currently registered at the consignment store, If you delete the characters in your account, the items registered for sale disappear. It has been confirmed and the cause is being identified. We will do our best to quickly identify the cause of this phenomenon and ...
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3/20/2022 |
| General |
TOP-UP page maintenance (Mar/22 14:00~16:30 UTC+9)
Dear community,
We will be performing the maintenance on the TOP-UP system at the below time.
Date & Time: March 22, 2022 14:00-16:30 (UTC+9)
Wcoin will not be able to purchase during the above time.
Thank you
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3/18/2022 |
| General |
The issue on guild dungeon ticket
Dear community,
We have noticed there is an issue of the guild can receive guild dungeon tickets more than it is intended. Our team is looking into this issue and we have taken down all items from the guild coin shop temporarily.
Also, please note that we will also reset the guild coin to 0 as w...
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3/17/2022 |
| General |
Restarted channel 7 (Mar 17 14:15) [UTC+9]
Dear Community, In order to normalize the inability to access channel 7, we will restart channel 7.
Please check the restart schedule below.
■ Restart schedule: March 17, 2022 14:15 [UTC+9]
■ Restart Channel: Channel 7.
※ Only channel 7 is restart, and other channels are not restart.
It is t...
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3/17/2022 |
| General |
phenomenon of not being able to chat on Channel 4,8
Dear Community, There was a phenomenon in which chatting was not possible in 4 and 8 channels, so we are checking.
We apologize for the inconvenience caused by this phenomenon.
We will try to normalize it as soon as possible.
Thank you.
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3/17/2022 |
| General |
Compensation for the daily quest disabled
Dear community,
We have noticed there is an issue with the daily quest, and we have disabled the quest while we are fixing the issue. As a makeup for your inconvenience, we will compensate as follows:
■Ether Crystal
1. Eligibility
1) Every account that has been created from March 10th to before...
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3/17/2022 |
| General |
Restart channel 2,6 (Mar 16 21:35) [UTC+9]
Dear Community, In order to normalize the inability to access channel 2,6, we will restart channel 2,6.
Please check the restart schedule below.
■ Restart schedule: March 16, 2022 21:35 [UTC+9]
■ Restart Channel: Channel 2,6.
※ Only channel 2,6 is restart, and other channels are not restart.
...
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3/16/2022 |
| General |
Information on the progress of block the use of abusing accounts using bugs
Dear Community,
Currently, abusing behavior using bugs in the game has been confirmed.
Restriction measures have been taken on related accounts.
First, we will inform you of the results of the first measures.
■ Progress
▶ Date: March 16, 2022 20:00 (UTC+9)
▶ Measures: Block the use of a total ...
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3/16/2022 |
| General |
[Completion] Maintenance (Mar/17 08:30~12:00)(UTC+9)
Dear Community,
SUN Classic will be poerforming maintenance at the time below, during which SUN Classic will be unavailable to access nor play.
■ Date & Time: Mar/17, 08:30 ~ 12:00 (03:30) [UTC+9] ※ Above time subject to change. ※ We will update you when maintenance time changes.
■ Content...
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3/16/2022 |
| General |
Restarted channel 2, 6 (Mar 16 19:20) [UTC+9]
Dear Community, In order to normalize the inability to access channel 2,6, we will restart channel 2,6.
Please check the restart schedule below.
■ Restart schedule: March 16, 2022 19:20 [UTC+9]
■ Restart Channel: Channel 2,6.
※ Only channel 2,6 is restart, and other channels are not restart.
...
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3/16/2022 |
| General |
[Completion] Maintenance (03/16 18:00)(UTC+9)
Dear Community,
SUN Classic will be poerforming maintenance at the time below, during which SUN Classic will be unavailable to access nor play.
■ Date & Time: Mar/16, 11:40 ~ extend to 18:0017:00(UTC+9) ※ Above time subject to change. ※ We will update you when maintenance time changes.
■ C...
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3/16/2022 |
| General |
Attendance compensation error.
Dear Community, The attendance compensation system error has been confirmed and is currently being verified.
Please refrain from receiving attendance compensation as much as possible, and we will check and normalize it as soon as possible.
Thank you.
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3/16/2022 |
| General |
Issue of not being able to access 4 channels. (Mar 16 05:40 UTC+9)
Dear Community,
Currently, it has been confirmed that channel 4 cannot be accessed, so we are checking additionally.
I will do my best to normalize it quickly.
Again, server and channel connection is not smooth.
I would like to apologize again for the inconvenience caused to the gameplay.
Thank...
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3/16/2022 |
| General |
Chat menu guide
Dear Community,
As you play among adventurers from different countries, a chat system will be a strong measure of communication with other who uses different language. We would like to give you a quick guide of the chat menu to help your communication with other adventurers.
Block Whisperer
1. Wha...
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3/15/2022 |
| General |
1 channel restarted (Mar/15 11:50 UTC+9)
Dear Community, We are very sorry for the inconvenience of using the game due to the inability to access one channel on March 15th, 11:50
Currently, one channel has been restarted and normal access is possible. Please connect to channel 1.
We will do our best to provide more stable services.
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3/15/2022 |
| General |
Guidance on the phenomenon of poor access to 8 channels.
Dear Community, 8 channels added at 15:20 on March 14, 2022 [UTC+9]
There is an inaccessible phenomenon.
Please refer to the information below for more information.
■ Date and time of occurrence: March 14, 2022 at 16:00.[UTC+9]
■ Occurrence server: 8 channels
■ phenomenon: 8-channel inaccessib...
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3/14/2022 |