2026/4/28
※ 本公告只適用於在巴西連接的用戶。
Hello, this is the Global MU Operations Team.
To comply with Brazil’s Child and Adolescent Statute (ECA), the KWS verification system has been implemented.
In addition, we are currently operating under a KWS verification grace period to provide a stable verification system.
To provide a more stable service and minimize inconvenience, we would like to inform you that the KWS service grace period will be extended as follows.
■ Change to the Grace Period Schedule
- Previous: March 31, 2026 (Tue) – April 28, 2026 (Tue) (before maintenance)
- Updated: March 31, 2026 (Tue) – June 9, 2026 (Tue) (before maintenance)
※ Game restriction for Brazilian underage users will take effect according to the updated schedule.
■ Compensation and Refund Policy for Minor Users
- There are no changes to the compensation and refund policy previously announced.
- The refund policy does not apply to the extended grace period after April 28, 2026 (Tue).
- Payments made after the maintenance on April 28, 2026 (Tue) are not eligible for refunds.
※ For more details, please refer to the link below.
If you are accessing the service from Brazil, please review the information above carefully to avoid any inconvenience.
Thank you.