Dear SUN CLASSIC community,
The team has noticed that, after September 1 maintenance, a number of accounts abused the Heim Shop system and took unfair advantage of the Grade 3 Zard Box item.
The team has banned related accounts to inspect any unfair advantages that banned accounts might take. We will also take action on accounts if needed.
■ Investigation and action details
- The team will investigate all related accounts and withdraw any items or other advantages they took from the abuse.
- We aim to finish the investigation in 7 days from September 2, 2022. The ban on related accounts will lift once the investigation is over.
※ Investigation could take more than 7 days due to the amount of investigation needed.
※ Penalty on the account could get heavier depending on the result of the investigation.
※ There will be no compensation for any activated limited-time item while the account is banned.
We will be diligent in the investigation to prevent any innocent victims in this matter.