Hello. We are the SUN Classic team.
Last December, a bug occurred when synthesizing Zard and follow-up action was taken regarding this matter.
■ Announcement Regarding the Issue: Notice Regarding Abnormal Use of Zard Synthesis
However, many objections and questions were submitted concerning the Zard Synthesis Bug follow-up procedure.
Hence, we have decided to reinvestigate the incident after an internal discussion.
While we are reinvestigating the incident, we do ask for your patience. As some time has passed since the occurrence, we may require a longer period to examine the matter.
We will try our best to fast-track the investigation.
Any information regarding the follow-up action after the reinvestigation will be notified through a separate announcement.
Thank you for your patience and we apologize for the inconvenience.
For any additional questions, please refrain from mass reporting as it could cause more confusion.
We would greatly appreciate it if such a submission could be withheld.
We will do our best to check and investigate the matter in a timely fashion.
Lastly, we would like to thank you for your efforts in creating a fair gaming environment.