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[Completion] Maintenance (May/07, 08:30~12:30) (UTC+9)
Hello, We are the SUN Classic team.
SUN Classic will be poerforming maintenance at the time below, during which SUN Classic will be unavailable to access nor play.
■Date & Time: May/07, 08:30 ~12:30[UTC+9]
※ Above time subject to change.
※ We will update you when maintenance time changes.
...
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5/4/2026 |
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Notice of Change to the KWS Verification Grace Period Schedule
※ This notice is only for users accessing from Brazil.
Hello, this is the Global MU Operations Team.
To comply with Brazil’s Child and Adolescent Statute (ECA), the KWS verification system has been implemented.
In addition, we are currently operating under a KWS verification grace period to...
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4/28/2026 |
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Increase in Service Age Rating for Brazil and Introduction of KWS Verification
※ This notice is only for users accessing from Brazil.
Hello, We are the SUN Classic team.
To comply with Brazil's Child and Adolescent protection law (ECA) and provide a service environment optimized for local guidelines, the minimum age rating for service access in the Brazil region will be rai...
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3/31/2026 |
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Sun Classic Operational Policy
Sun Classic Operational Policy
1. Definition of Operational Policy
2. Customer Rights and Obligations
3. Roles and Responsibilities of the GM
4. Sanction Policy for Inappropriate Behavior
5. Policy on Fraud, Hacking, and Restoration
6. Restriction Policy
1. Definition of Operational P...
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10/2/2025 |
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Notice Regarding Actions to Take when a Bug Occurs
Hello, we are the SUN Classic team.
We are continuously on the lookout for bugs, but unexpected bugs may occur in the game.
If a bug does occur when playing, please register a ticket with details about the bug (eg. How the bug happened) and we will check the information as quickly as possible.
Us...
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6/27/2024 |
| General |
Regarding Unable to do AC daily quest
Dear Community,
We have recently noticed that our daily quest system could confuse users. We would like to clarify the difference between those two to avoid further confusion among users.
In SUN Classic, there are two different types of daily quests: Daily quest (Red Exclamation mark), and AC dail...
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3/30/2022 |
| General |
Maintenance (Mar/31 08:30~13:00)(UTC+9)
Dear Community,
SUN Classic will be poerforming maintenance at the time below, during which SUN Classic will be unavailable to access nor play.
■ Date & Time: Mar/31, 08:30 ~ 12:30 13:00 (04:30) [UTC+9] ※ Above time subject to change. ※ We will update you when maintenance time changes.
...
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3/30/2022 |
| General |
Restarted channel 8 (Mar 29 19:15) [UTC+9]
Dear Community,
In order to normalize the inability to access channel 8, we will restart channel 8.
Please check the restart schedule below.
■ Restart schedule: March 29, 2022 19:15 [UTC+9]
■ Restart Channel: Channel 8.
※ Only channel 8 is restart, and other channels are not restart.
It is to...
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3/29/2022 |
| General |
System error-abuse follow-up instructions
Dear Community, We have identified accounts that have benefited a lot from exploiting the in-game AC system. We will continue to check the accounts that have abused this and take measures to restrict their use. After the restriction of use, we will take measures to recover the abnormal gains as...
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3/29/2022 |
| General |
[Completion] Maintenance (Mar/29 14:00~17:30)(UTC+9)
Dear Community,
SUN Classic will be poerforming maintenance at the time below, during which SUN Classic will be unavailable to access nor play.
■ Date & Time: Mar/29, 14:00 ~ 17:30 (03:30) [UTC+9] ※ Above time subject to change. ※ We will update you when maintenance time changes.
■ Cont...
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3/28/2022 |
| General |
Restarted channel 6 (Mar 24 18:15) [UTC+9]
Dear Community,
In order to normalize the inability to access channel 6, we will restart channel 6.
Please check the restart schedule below.
■ Restart schedule: March 24, 2022 18:15 [UTC+9]
■ Restart Channel: Channel 6.
※ Only channel 6 is restart, and other channels are not restart.
It is to...
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3/24/2022 |
| General |
User with bad/illegal behaviors
Dear community,
It has been a joy for us to see many users are visiting and playing SUN Classic since the launch. However, as many users are playing SUN Classic, we are seeing users with bad or illegal behaviors as well.
The main behaviors that would lead you to suspension are:
1. Chat spammer tha...
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3/24/2022 |
| General |
[Completion] Maintenance (Mar/24 08:30~15:30)(UTC+9)
Dear Community,
SUN Classic will be poerforming maintenance at the time below, during which SUN Classic will be unavailable to access nor play.
■ Date & Time: Mar/24, 08:30 ~ 15:30 (07:00) [UTC+9] ※ Above time subject to change. ※ We will update you when maintenance time changes.
■ Con...
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3/22/2022 |
| General |
Deletion of 1st week SUN CHIP
Dear community,
We would like to remind you that the SUN CHIP you collect from March 17th to before maintenance of Match 24th will be removed from your inventory after maintenance. Please make sure to visit the event NPC to complete the event quest of 1st week.
Please find details below.
■ SUN C...
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3/22/2022 |
| General |
[Normalization] Notice of the disappearance of registered items at consignment stores
Dear Community, With the item currently registered at the consignment store, If you delete the characters in your account, the items registered for sale disappear. It has been confirmed and the cause is being identified. We will do our best to quickly identify the cause of this phenomenon and ...
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3/20/2022 |
| General |
TOP-UP page maintenance (Mar/22 14:00~16:30 UTC+9)
Dear community,
We will be performing the maintenance on the TOP-UP system at the below time.
Date & Time: March 22, 2022 14:00-16:30 (UTC+9)
Wcoin will not be able to purchase during the above time.
Thank you
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3/18/2022 |
| General |
The issue on guild dungeon ticket
Dear community,
We have noticed there is an issue of the guild can receive guild dungeon tickets more than it is intended. Our team is looking into this issue and we have taken down all items from the guild coin shop temporarily.
Also, please note that we will also reset the guild coin to 0 as w...
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3/17/2022 |
| General |
Restarted channel 7 (Mar 17 14:15) [UTC+9]
Dear Community, In order to normalize the inability to access channel 7, we will restart channel 7.
Please check the restart schedule below.
■ Restart schedule: March 17, 2022 14:15 [UTC+9]
■ Restart Channel: Channel 7.
※ Only channel 7 is restart, and other channels are not restart.
It is t...
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3/17/2022 |
| General |
phenomenon of not being able to chat on Channel 4,8
Dear Community, There was a phenomenon in which chatting was not possible in 4 and 8 channels, so we are checking.
We apologize for the inconvenience caused by this phenomenon.
We will try to normalize it as soon as possible.
Thank you.
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3/17/2022 |
| General |
Compensation for the daily quest disabled
Dear community,
We have noticed there is an issue with the daily quest, and we have disabled the quest while we are fixing the issue. As a makeup for your inconvenience, we will compensate as follows:
■Ether Crystal
1. Eligibility
1) Every account that has been created from March 10th to before...
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3/17/2022 |